During the winter months, the leak worsened making her house very damp. She got in touch with Lendology to find out if she would be eligible for a home improvement loan. With little available funds, she told us that it was very unlikely that she would have been able to afford the repairs herself.
Ellie, arranged a free, no-obligation appointment to discuss the loan scheme, the partnership with the council, and provide a lending decision in principle. The loan was approved and the client was able to source quotes from a local contractor.
Now that the chimney has been fixed and the roof has stopped leaking, Mrs A told us that she now feels happier and much safer than she did before. She said “I am so grateful to you. I was very much at loss and would tell everyone to come to you.”
When asked what she would say to other homeowners considering a home improvement loan with Lendology she said “I would say go ahead, you really are the best. Very understanding, lovely and smooth.”