Retrofit in North Devon

Loan Scheme:Energy Efficiency Loan


Partner:North Devon Council

After many years of living in his 1960’s-built home in Braunton, Mr. C was reluctant to move when his home was no longer suitable for his living needs. Mr. C is in his 70s and is much more vulnerable to the cold.

His daughter, Emma contacted North Devon Council to find out what support was available to help her father keep warm and safe at home. He qualified for an Energy Efficiency Loan from Lendology to upgrade his old, broken single-glazed windows to new draught-free double-glazed windows to help keep in the heat and replace his wooden front and back doors which were draughty and dire as the wood had shrunk and broken. Emma commented, “Since having the new windows and doors installed, the house is 100% warmer.”

Previously, Mr. C relied on his electric heater and blanket, and his open fire fuelled by coal and logs for warmth. Other recommendations to improve the property included cavity wall insulation and gas central heating. Due to his low income, Mr. C was fortunate in securing grant funding for this. His home was dramatically improved with his loan for windows and doors, and grants for a new heating and cavity insulation.

Despite the current energy crisis, his daughter reported cost savings. She said “The cold has a big impact on his livelihood and he is always trying to conserve energy. Improving his home has enabled him to keep warm and save energy at the same time.”

“The whole process was easy and everyone we spoke to was helpful and friendly. He would never have been able to afford to replace the windows if it wasn’t for you because he has a low income. He’s so pleased and as you can see it’s made a huge difference and it’s so much warmer”

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