Okehampton homeowner, Mrs A didn’t know where to turn when her roof begun badly leaking. The roof needed minor works to stop water ingress and her chimney needed repairing.

During the winter months, the leak worsened making her house very damp. She got in touch with Lendology to find out if she would be eligible for a home improvement loan. With little available funds, she told us that it was very unlikely that she would have been able to afford the repairs herself.

Ellie, arranged a free, no-obligation appointment to discuss the loan scheme, the partnership with the council, and provide a lending decision in principle. The loan was approved and the client was able to source quotes from a local contractor.

Now that the chimney has been fixed and the roof has stopped leaking, Mrs A told us that she now feels happier and much safer than she did before. She said “I am so grateful to you. I was very much at loss and would tell everyone to come to you.”

When asked what she would say to other homeowners considering a home improvement loan with Lendology she said “I would say go ahead, you really are the best. Very understanding, lovely and smooth.”