Established in 2003, we have lent over £27 million on behalf of our council partners.

Repairing a Thatched Roof: One Couple’s Homeowner Story

Key Information

Living in a beautiful, thatched property in the heart of Dartmoor comes with unique charm — but also unique challenges. When Mr and Mrs Y discovered their thatched roof needed urgent repairs, they were faced with a difficult question: how could they fund such a costly and specialised job without putting themselves under financial strain?

Thatched roof repairs aren’t just any home maintenance task. These heritage properties often require specialist materials, skilled thatcher, and come with higher costs than modern roofing work. For many homeowners like Mr and Mrs Y, this can be a major source of stress — especially when the work can’t wait.

Thankfully, they found a solution through Teignbridge District Council’s Home Improvement Loan, delivered in partnership with Lendology.

“It was Lendology’s value for money, flexibility and customer care/integrity/trusted local lender that attracted us,” said Mr Y.

Financing Heritage Repairs with Confidence

After exploring traditional finance options and not finding a good fit, the couple turned to Lendology. Our responsible lending approach is designed to support homeowners in maintaining and improving their properties — even when those homes require specialist care, like a thatched roof.

“Excellent, with really good communication throughout and help/reassurance.”

From the very first conversation, our team worked closely with Mr and Mrs Y to provide clarity, reassurance, and a straightforward experience. Once their loan was approved, they were able to move ahead with their chosen contractor — ensuring the work could be completed without further delays or damage.

Mr and Mrs Y faced urgent repairs on their thatched roof in Dartmoor. Thanks to the Teignbridge home improvement loan, offered in partnership with Lendology and Teignbridge District Council, they secured responsible finance to protect their home.

After exploring other finance options, they chose this council-backed loan for its fair terms and trusted support.

“Massive peace of mind, knowing that we have a sound roof over our heads.”

Reflecting on the overall experience, they added:

“Yes, very much so. Taking out a loan and undertaking re-roofing repairs can be stressful and the Lendology team helped make the whole process smooth, supportive and incident free.”

If you live in Teignbridge or another area we cover, Lendology’s council-funded home improvement loans could help you finance essential repairs with confidence.

It was Lendology’s value for money, flexibility and customer care/integrity/trusted local lender that attracted us

Mr and Mrs Y

Dartmoor

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