We are thrilled to release our all new Social Impact Report for the first quarter of 2019. We will be creating a new report every quarter with cumulative figures.
The aim of our social impact report is to showcase how our home improvement loan scheme impacts our various stakeholders and beneficiaries.
The report looks at the wider outcomes of our lending, beyond the finance itself. For example, when a homeowner takes out a loan to replace a boiler or carry out essential repairs, this may help improve comfort within the home and address urgent issues, depending on the work carried out and the property.
Some customers also report that being able to spread the cost of essential works over time can help reduce some of the financial and emotional pressure associated with unexpected repairs. Individual experiences will vary depending on personal circumstances.
At Lendology, we take a personalised approach to lending. This includes offering face-to-face appointments to better understand each customer’s individual circumstances.
In some cases, this approach may allow us to support customers who are not well served by mainstream lenders, depending on their situation and eligibility criteria
We hope our social impact report makes interesting reading and our customer feedback brings our work to life. The next report will include customer case studies, so watch this space!
Feedback is important to us as without it we cannot reflect and grow. If you have any comments on our very first Social Impact Report, please email [email protected]
