Lending Done Differently

Why Is My Energy Bill So High? What To Check First

Written by Emma Lower, Chief Executive 

Energy prices have increased significantly in recent years, meaning many UK households are seeing higher gas and electricity bills than expected.

During the ongoing cost-of-living pressures, even one unexpectedly high bill may make it harder to keep up with other household expenses.

If your energy bill looks unusually high, there may be a straightforward explanation. In many cases, higher bills are caused by estimated readings, changes in energy usage, or inefficient appliances rather than a problem with your meter.

Understanding what to check may help you manage your energy costs more effectively and reduce the risk of energy debt building up.

Why Energy Bills Have Increased

Energy costs in the UK have risen in recent years due to changes in wholesale energy prices and the energy price cap.

As a result, many households are now paying more for gas and electricity than they were a few years ago. Even small increases in daily energy usage may now have a noticeable impact on monthly bills.

If you are worried about keeping up with payments, seeking advice early may help prevent energy debt from becoming more difficult to manage.

What To Check If Your Energy Bill Seems Too High

If you receive a bill that seems unusually high, there are several things you can check before assuming there is a problem.

1. Check Your Meter Reading

Energy suppliers sometimes use estimated readings instead of actual readings. If this happens, your bill may not accurately reflect your energy usage.

Check your meter and submit an up-to-date reading to your supplier. This may help ensure your bill reflects your actual usage.

2. Check Whether Previous Bills Were Estimated

If an earlier bill was based on a low estimate, your latest bill may appear higher because it is adjusting to reflect your real energy usage.

This is a common reason for unexpectedly high bills.

3. Make Sure the Bill Matches Your Meter

In some buildings, particularly flats or apartment blocks, multiple meters may be located together.

Check the meter serial number on your bill and compare it with the number on your meter. If they do not match, contact your energy supplier.

4. Consider High-Energy Appliances

Some appliances use a large amount of electricity, including:

  • Portable electric heaters
  • Electric showers
  • Tumble dryers
  • Older or inefficient appliances

Faulty appliances may also increase energy usage.

Could a Smart Meter Help?

Smart meters allow households to see how much energy they are using in near real time.

A smart meter display may show:

  • how much energy you are using
  • how much it may be costing
  • how your usage changes during the day

For some households, this information may help identify ways to reduce unnecessary energy usage.

Energy suppliers across the UK are rolling out smart meters, and installation is usually free.

For more information, visit Smart Energy GB, which explains how smart meters work. Similarly, see our recent blog (10 Smart Energy Upgrades Beyond Solar That Really do Add Up).

Where To Get Help If You’re Struggling With Energy Bills

If you are worried about falling behind on energy payments, it may help to seek support as soon as possible.

Several organisations provide free and independent advice, including:

StepChange Debt Charity
Offers confidential support and debt advice.

National Energy Action
Provides guidance on reducing energy use and managing energy costs.

Energy suppliers may also be able to discuss payment plans or support schemes depending on your circumstances.

Key Takeaway

If your energy bill seems unusually high, the cause may often be:

  • estimated readings
  • increased energy usage
  • inefficient appliances
  • billing adjustments

Checking these issues first may help you understand your bill and take steps to manage your energy costs.

If you are struggling with energy payments, free advice and support is available, and seeking help early may make the situation easier to manage.

Disclaimer

The information in this article is provided for general guidance only and does not constitute financial advice. It is intended to signpost readers to organisations that may provide independent support depending on their circumstances.

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About the Author

Emma Lower

Chief Executive

Emma is an experienced leader with a background in multinational organisations, now leading Lendology’s growth and service transformation. She is a two-time Wise 100 Awards honouree, recognising her impact in the social enterprise sector.

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