“I really appreciate it. I really do, because if it wasn’t for you, I wouldn’t have been able to have all the things I’ve done in my home.”
That’s what one homeowner told us when reflecting on her journey with Lendology. For her, finding the right home improvement loan meant more than just upgrading her heating or replacing draughty windows — it gave her peace of mind, security, and comfort in her park home.
“I knew I wouldn’t be able to get a bank loan,” she said. “With Lendology, you’ve got the lower rate for the repayment… going through a bank, very high interests — I didn’t like the idea of that.”
Over the years, she has returned to Lendology more than once — for new windows, a boiler replacement, and most recently, to sort out her central heating radiators.
“I knew I needed new radiators — they weren’t working very well. And it improves for the home. If anything happens to me later on, then the home will sell better. They’re easier to look after and they’ll be warmer in my place.”
Like many park homes, her property had been built with cheaper materials that didn’t stand the test of time.
“I’ve lived here 14 years. The windows weren’t very good. Now, I don’t have all the draughts coming in. The heat stays in during winter, and it’s more comfortable in summer.”
For her, it wasn’t just about being warm — it was about peace of mind.
“I know the home is safe and it’ll be better for selling later. So it’s peace of mind as well.”
Lendology’s customer duty – talk more about how we support customer individual needs. And tailor our service to meet it. Be more emotive in language and less transactional.
“I didn’t have to do a lot of writing or anything, because I’m not very good at forms. And I haven’t got a computer. Doing it this way has been excellent.”
And her view of the Lendology team?
“First class. Better than the bank. You’re easy to get hold of — just the phone, no pressing buttons or anything. I haven’t had to worry about anything.”
She’s even recommended us to others:
“I’ve already talked to a friend… I recommend it to a lot of people.”
At Lendology, we believe everyone deserves access to fair, inclusive finance — whether you’re improving energy efficiency, replacing faulty systems, or just trying to make your home feel more like home.
If you’re thinking about essential repairs or upgrades, a home improvement loan from Lendology could help you do just that — with the right support, at the right time.
Looking for help with home improvements?
Choose your council partner to see what is possible in your area.
Visit https://www.lendology.org.uk/ to find out more.
We recommend that you carry out an independent retrofit assessment to find out which works are suitable for your home and budget.
Representative Example (4% fixed interest rate, Representative 4.2% APR).
Loans are subject to status and are typically protected by a Title Restriction.
Borrow £5,000 over 60 months, £92.08 monthly repayments. Total amount repayable = £5,544.96, including £20 fee for registering the Title Restriction against your property at the Land Registry. The £20.00 fee is only payable if a loan is agreed by Lendology and you decide to proceed with a loan. We do not charge interest on the fee. A Title Restriction means that you may not be able to sell your home without our permission unless the loan is fully repaid. This is a financial promotion approved by Lendology CIC. Missing payments could affect your credit rating and ability to obtain credit in the future.