Lending Done Differently

Local Home Energy Advice Services, based on Council Location

Written by Emma Lower, Chief Executive 

Lots of councils up and down the UK provide home energy advice services, but it’s easy to get lost in all the jargon or not know where to start.  

We’ve compiled a directory with the home energy and retrofit advice services available in Lendology’s council partner areas to make it more straightforward.  

Select your council area from the dropdown menu below to find out what advice services are available:

Bath and North East Somerset

Retrofit West CIC, funded by the West of England Mayoral Combined Authority, offer free home energy advice, free home visits, retrofit assessments, a directory of trusted installers and more:  https://www.retrofitwest.co.uk/  

Energy at Home, a webpage for BANES residents, links to the Centre for Sustainable Energy advice team. CSE are a national charity which offers fuel poverty support, retrofit advice and more: https://www.energyathome.org.uk/  

Bristol City Council

Retrofit West CIC, funded by the West of England Mayoral Combined Authority, offer free home energy advice, free home visits, retrofit assessments, a directory of trusted installers and more:  https://www.retrofitwest.co.uk/ 

The Centre for Sustainable Energy are a national charity which offers fuel poverty support, retrofit advice and more: https://www.energyathome.org.uk/ 

Cornwall Council

Warmify are a national company working with Cornwall Council to help homeowners access grants and funding that is available: https://warmify.org.uk/warmify-in-partnership-with-cornwall/  

Homewise is an online webapp for Cornwall homeowners which gives tailored energy advice: https://cornwallcouncil.homewise.energy/App/Welcome  

Community Energy Plus is a free advice charity for Cornwall: https://cep.org.uk/  

Dorset Council

Healthy Homes Dorset offer homeowners free advice and can coordinate installations of loft installations and new heating systems: https://www.healthyhomesdorset.org.uk/  

Homewise is an online webapp for Dorset and BCP homeowners which gives tailored energy advice: https://dorset.homewise.energy/App/Welcome  

Dorset Warm Homes is a service for homeowners to access the Warm Homes Local Grant, through Dorset and BCP councils https://www.dorsetwarmhomes.co.uk/ 

East Devon

Exeter Community Energy advice service offers free home visits for East Devon residents: https://ecoeadvice.org.uk/  

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/  

Exeter City Council

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/ 

Exeter Community Energy advice service offers free home visits for Exeter residents: https://ecoeadvice.org.uk/ 

Merton London Borough

Warm & Well in Merton is a service run through the Wimbledon Guild which gives home energy advice to residents: https://www.wimbledonguild.co.uk/warm-well  

Thinking Works is a not-for-profit company helping to tackle fuel poverty and make homes more energy efficient: https://www.thinkingworks.co.uk/  

SWLEAP are a free impartial energy advice service https://swleap.org.uk/energy-advice/  

Mid Devon District Council

ECOE advice are a charity offering advice, home assessments and support accessing grants and funding:  https://ecoeadvice.org.uk/  

LEAP is an organisation with a free energy advice service and more: https://applyforleap.org.uk/  

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/ 


North Devon Council

ECOE advice are a charity offering advice, home assessments and support accessing grants and funding:  https://ecoeadvice.org.uk/ 

361 Energy CIC gives free energy advice for North Devon residents: https://www.361energy.org/  

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/ 

North Somerset Council

Safe and Warm Somerset is an initiative that residents can use to access the Centre for Sustainable Energy free home advice: https://www.cse.org.uk/my-home/advice-projects/safe-and-warm-somerset/  

Burnham and Weston Energy CIC is an organisation offering free home energy advice: https://www.burnhamandwestonenergy.co.uk/  

Somerset Council

Safe and Warm Somerset is an initiative that residents can use to access the Centre for Sustainable Energy free home advice: https://www.cse.org.uk/my-home/advice-projects/safe-and-warm-somerset/  

Somerset Green Directory, via the Somerset Retrofit Accelerator project, lists trusted installers for retrofit projects: https://retrofitsomerset.info/  

South Gloucestershire Council 

Retrofit West CIC, funded by the West of England Mayoral Combined Authority, offer free home energy advice, free home visits, retrofit assessments, a directory of trusted installers and more:  https://www.retrofitwest.co.uk/ 

Warm & Well by Severn Wye Charity support residents with home energy surveys, advice and resources: https://severnwye.org.uk/  

South Hams District Council 

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/ 

South Dartmoor Community Energy help residents save money and energy by offering free home visits and more: https://www.sdce.org.uk/  

Suffolk County Council

Warm Homes Suffolk offer residents retrofit home assessment vouchers and other home energy advice: https://www.warmhomessuffolk.org/  

Teignbridge

ECOE advice are a charity offering advice, home assessments and support accessing grants and funding:  https://ecoeadvice.org.uk/  

LEAP is an organisation with a free energy advice service and more: https://applyforleap.org.uk/  

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/ 

Torridge District Council 

LEAP is an organisation with a free energy advice service and more: https://applyforleap.org.uk/  

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/ 

West Devon Borough Council 

Energy Saving Devon has a free home adviceline and offers retrofit home visits https://www.energysavingdevon.org.uk/ 

Tamar Energy Community can give residents advice on their energy bills and home retrofit projects: https://tamarenergycommunity.com/  

West Oxfordshire District Council 

Better Housing Better Health is an initiative set up for residents offering home advice and assessments: https://www.bhbh.org.uk/  

Cosy Homes Oxfordshire are independent retrofit specialists, offering whole house plans, advice and a network of trusted installers: https://cosyhomesoxfordshire.org/

West Yorkshire Combined Authority 

Home Energy West Yorkshire is an organisation which offers residents support every step of the way – from free advice, home energy plans and connecting you with a network of trusted installers: https://www.homeenergywestyorks.co.uk/  

Wiltshire Council 

Warm and Safe Wiltshire, is an initiative that residents can use to access the Centre for Sustainable Energy free home energy advice: https://www.cse.org.uk/my-home/advice-projects/warm-and-safe-wiltshire/  

My Council isn’t on the list 

What if my council isn’t on the list? That means your council hasn’t partnered with Lendology yet!  

Make a start on your home energy journey by searching what your local council have to offer homeowners and residents in terms of home energy support and free advice. You can also visit the Centre for Sustainable Energy for nationwide support and advice. CSE cover retrofit, fuel poverty and more: https://www.cse.org.uk/  

Stonehenge in Wiltshire, England, with ancient standing stones set against open countryside and dramatic skies, showcasing one of the UK’s most iconic prehistoric landmarks.

What is ‘retrofit’?

Many homeowners in the UK are now thinking about ‘retrofitting’ their homes – this just means they’re taking measures to make it more energy efficient.

This includes installing different types of insulation, changing their heating systems to come off fossil fuels, and even generating their own power.

We recommend that you carry out an independent retrofit assessment to find out which works are suitable for your home and budget.

Representative Example (4% fixed interest rate, Representative 4.2% APR).

Borrow £5,000 over 60 months, £92.08 monthly repayments. Total amount repayable = £5,544.96, including £20 fee for registering the Title Restriction against your property at the Land Registry. The £20.00 fee is only payable if a loan is agreed by Lendology and you decide to proceed with a loan. We do not charge interest on the fee. A Title Restriction means that you may not be able to sell your home without our permission unless the loan is fully repaid. This is a financial promotion approved by Lendology CIC. Missing payments could affect your credit rating and ability to obtain credit in the future.

Loans are subject to status and are typically protected by a Title Restriction.

Find out more about Home Energy Loans

Lendology can provide eligible homeowners with a Home Energy Loan to cover the upfront cost of home energy efficiency improvements. Find out more below.

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About the Author

Emma Lower

Chief Executive

Emma is an experienced leader with a background in multinational organisations, now leading Lendology’s growth and service transformation. She is a two-time Wise 100 Awards honouree, recognising her impact in the social enterprise sector.

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