Lending Done Differently
Lending Done Differently
Find simple advice on choosing a trusted contractor or installer for your home improvements. Learn what to check before work starts, how Lendology works with contractors, and where to get help if something goes wrong.
Choosing the right contractor is an important part of any home improvement project, and it is worth taking the time to find someone you feel confident working with.
Buy with Confidence Search Engine organised by Trading Standards and involves a vetting process for everyone listed on the site.
Which Trusted Trader Scheme a list of accreditation or registration schemes for contractors.
TrustMark is the Government-endorsed quality scheme for work done in or around your home. Registered businesses are checked to meet high standards, so you can feel confident in your choice.
Gas Safe Register provides a list of all gas businesses and their engineers who can help you fit/repair new boilers.
The Get a Heat Pump website is a valuable resource for homeowners thinking about low-carbon heating solutions. Developed by the MCS Foundation and backed by Nesta and the Energy Saving Trust, it includes advice on choosing heat pumps, cost breakdowns, personalised guidance, stories from homeowners, and a directory of certified installers.
You choose the contractor who will do the work on your home.
Lendology provides the loan to help pay for the work. We do not choose the contractor for you.
We may need to speak to your contractor about the work or payment. This does not mean that we recommend or approve them.
Your agreement with your contractor is separate from your loan with Lendology.
This means we cannot manage the contractor or sort out problems with their work for you.
If you are worried about your contractor or something does not feel right, there are other organisations that can help. You can find links to trusted support below.
If something doesn’t feel right, whether that’s before work begins or during the project, you don’t have to ignore your concerns. There are independent organisations that can provide guidance on choosing a reputable contractor, understanding your consumer rights and deciding what to do if a problem arises.
Citizen’s advice – https://www.citizensadvice.org.uk/consumer/getting-home-improvements-done/problem-with-home-improvements/
Trustmark – https://www.trustmark.org.uk/articles/who-is-responsible-for-fixing-problems-with-building-work
The articles below explain some of the checks you can make when choosing an installer, including relevant accreditations and why MCS certification is important for renewable energy installations.
1 month ago
