Lending Done Differently

Suffolk-County-Council

Warm Homes Suffolk Loan

Looking to fund energy efficiency upgrades such as insulation, solar panels, batteries, glazing, or heat pumps? Discover Suffolk Warm Homes Loans available of up to £15,000 at 2% interest (Representative 2.2% APR).

Loan repayment terms will be offered and assessed individually based on your financial circumstances and affordability. Shorter repayment terms ensure the limited funding reaches as many homeowners across the county as possible, allowing us to recycle funds faster to support more homeowners in making sustainable home energy efficiency improvements. All loans are offered at 2% interest (Representative 2.2% APR).

  • Available from July 2026 for West Suffolk residents
  • For other Suffolk residents, the scheme will be available from August 2026

 

We recommend carrying out an independent retrofit assessment to determine which improvements may be suitable for your property, circumstances and budget.

Learn more before you apply

Click each section to see what’s included, who can apply, and how it works.

What we offer

With fixed interest, no early repayment charges and the option to make overpayments at any time, our flexible loan scheme can be tailored to suit your individual circumstances.

Start your sustainable journey today.

  • Borrow from £2,000 up to £15,000
  • Fixed interest rate
  • Representative 2.2% APR
  • No early repayment charges
  • Flexibility to make overpayments
  • Up to 7 year repayment period

Who can apply?

Our lending decisions are made by people, not computers.

Lendology work in partnership with local councils to lend to eligible homeowners. Each local council has its own policy for interest rates and types of works.

To discuss your circumstances and eligibility complete our application form.

See what’s possible. No strings attached.

  • Homeowner
  • No upper age limit
  • Poor credit history
  • Retirees
  • In receipt of benefits
  • Employed & Self-employed

Type of works

If you are a homeowner looking to finance repairs to your home, our home improvement loan could be the answer you have been looking for.

Check your borrowing options. It’s quick, easy, and no obligation.

  • Solar PV systems
  • Solar battery storage
  • Solar thermal systems
  • Ground source heat pumps
  • Air source heat pumps
  • Double and triple glazed windows and doors
  • Loft, wall or floor insulation
  • Ventilation where combined with insulation measures

The application process​

We understand that talking about money and applying for finance can be tricky, and we will work with you every step of the way.

We are happy to work with family members/supporting agencies if you would like help along the application process, however we will need your consent to doing so before we can speak to someone other than yourself. For customers identified as needing more support, we can arrange a face-to-face visit if needed. Your Case Manager is here to help and are fully trained to understand a wide range of financial circumstances.

Fill out our Application Form here or call us on 01823 461099 to complete an application over the phone. Want to find out more first? Complete our Contact Us Form to request a call back. A member of our team will get in touch within 2 working days.

Check your email for instructions to securely upload bank statements via Open Banking for an affordability check.

We’ll assess your application, run an affordability check, and conduct a credit search to confirm loan affordability. If we can’t provide a loan, we’ll do our best to signpost you for other support.

After our assessment, you’ll receive a personalised, conditional offer valid for six months—giving you plenty of time to make decisions that work best for you.

Once you’ve selected a contractor, share your quotes with us to move forward with the loan.

We’ll finalise the loan amount based on your quotes and send a Loan Agreement for you to review and sign.

With everything in place, you’re ready to begin your project! We can arrange deposits up front if required.

Once the work is completed, simply send us a copy of your contractor’s invoice, and we’ll release your funds to your nominated account.

Understanding Your Repayments

Use this loan calculator to estimate your repayments — you’ll see final figures during application.

Representative example. 2% interest fixed (Representative 2.2% APR)

How much would you like to borrow?
£
Over what period of time?
 year(s)
Interest rate
Monthly payment
£
0.00
Land registry fee
Interest payable
£
0.00
Total amount payable
£
0.00

Representative Example (2% fixed interest rate, Representative 2.2% APR).

Borrow £5,000 over 60 months, £87.64 monthly repayments. Total amount repayable = £5,278.33. Loans are subject to status and are typically protected by a Title Restriction. A Title Restriction means that you may not be able to sell your home without our permission unless the loan is fully repaid. This is not a mortgage. Missing payments could affect your credit rating.

 

Loans are subject to status and are typically protected by a Title Restriction.

Woman holding a tablet with a home graphic and energy efficiency scale on the screen
Energy Efficiency Loans
Looking to reduce energy bills or improve insulation? Flexible lending is available to eligible homeowners to support energy-saving upgrades across Bristol homes, helping make properties warmer and more efficient.
row of terrace red brick UK houses, all with solar panels on the roof
Renewable Energy Loans
For homeowners considering solar panels, battery storage or low-carbon heating systems, renewable energy loans provide a practical way to spread the upfront cost of greener technology.

Information required

Key loan information when Applying for a loan  

Key information to Evidence Works

  • Suffolk County Council require you to provide two quotes for each element of works you are looking to fund with the loan scheme.
  • Proof of planning permissions (if applicable) must also be provided.
  • The contractor must hold a valid Trustmark, MCS or other appropriate accreditation.
  • Before a loan is released, you must provide: Photos of the completed works and an Energy Performance Certificate (EPC) completed after the works are installed.

Support in Your Local Area

Discover local organisations and services offering practical advice, financial guidance, and community support to help you stay safe, warm and independent at home.

Not sure what work you need? These organisations can help you plan safely and confidently. If you’d rather talk to someone, our team is happy to help.

This initiative has been set up by councils in Suffolk to help households reduce their fuel bills, reduce their carbon footprint and tackle cold, damp and mould in their homes that could be making them unwell. Funding comes from the Department for Energy Security and Net Zero as part of its aim to upgrade the energy efficiency of properties across the UK. The initiative is helping Suffolk work towards its target of Net Zero by 2030.
TrustMark is driven by several factors, including helping consumers make energy efficiency improvements to their homes and enhancing the protection they can depend on when making such decisions.
Group-buying for solar PV and battery storage systems. Better offers together! Register for free and without obligation!
Explore thousands of activities, services and events across Suffolk.